Privacy Policy

Last updated: 24 April 2026

1. Who We Are

This website is operated by NBITS Digital Solutions Limited, trading as RetroRide.
Company number: 17157588
Registered office: 22 St. Georges Street, Stamford. PE9 2BU.Lincolnshire, United Kingdom

NBITS Digital Solutions Limited is the Data Controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide to us
This includes information you voluntarily submit, such as:
- Name
- Email address
- Postal address
- Telephone number
- Account or enquiry details
- Payment and transaction information (processed securely via third‑party providers)

b) Information collected automatically
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device and operating system information
- Time zone and location data
- Pages visited, referral source, and interactions
- Cookie and tracking data

This information is collectively referred to as “Device Information.”

3. How and Why We Use Your Personal Data

We only use personal data when legally permitted. The purposes and lawful bases include:

PurposeLawful BasisProviding products or servicesContractResponding to enquiriesLegitimate interestsProcessing paymentsContract / Legal obligationWebsite functionality and securityLegitimate interestsAnalytics and performance measurementConsentMarketing communicationsConsentLegal and regulatory complianceLegal obligation

We do not sell personal data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure the website functions correctly

Understand how visitors use the site

Improve user experience

Support marketing activities (where consent is given)

Some cookies are strictly necessary and do not require consent. Others are optional and only activated after you give consent.

For full details, please see our Cookie Policy below.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described in this policy, including:

Contractual obligations

Legal, tax, or accounting requirements

When data is no longer required, it is securely deleted or anonymised.

6. Who We Share Your Data With

We may share personal data with trusted third parties such as:

Website hosting providers

Analytics providers (e.g. website performance tools)

Payment processors

Email and communication services

All third parties act as data processors and are contractually required to:

Use your data only as instructed

Keep it secure

Comply with data protection law

7. International Data Transfers

Some service providers may process data outside the UK or EEA.

Where this occurs, we ensure appropriate safeguards are in place, such as:

UK‑approved Standard Contractual Clauses

Adequacy regulations where applicable

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Be informed

Access your personal data

Rectify inaccurate data

Erase your data

Restrict processing

Data portability

Object to processing

Withdraw consent at any time

Rights relating to automated decision‑making and profiling

To exercise your rights, contact us using the details below.

We may require proof of identity before responding.

You also have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

9. Information Security

We use appropriate administrative, technical, and physical safeguards to protect your personal data.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Information

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this policy from time to time.

Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Email: info@retroride.co.uk